Dashboard Overview
مرحباً بك مرة أخرى
Total Reviews
2,547
↑ 12% from last month
Average Rating
4.8
↑ 0.2 from last month
Pending Responses
24
↑ 4 new since yesterday
Review Requests
156
↑ 8% conversion rate
Recent Reviews
Sarah Johnson
Great service! Very responsive and professional team.
2 hours ago
Mike Smith
Good experience overall, but could improve on delivery times.
5 hours ago
Review Distribution
Recent Activities
New 5-star review received from Sarah Johnson
2h agoAutomated response sent to Mike Smith's review
5h agoReview request campaign sent to 50 customers
1d agoReview Management
Monitor and respond to your Google Reviews
Unresponded Reviews
12 pending24
Requires immediate attention
Response Rate
Above target92%
↑ 5% from last month
Average Response Time
Near target4.2 hrs
Target: 4 hours
Emily Thompson
Excellent service! The staff was very friendly and professional. Would definitely recommend to others.
Michael Chen
Service was slow and the quality wasn't what I expected. Need improvement.
Showing 1-2 of 125 reviews
Automation Settings
Configure your automated review requests and responses
Review Request Automation
AI Response Settings
Incentive Program
Notification Settings
Analytics & Insights
Monitor your review performance and sentiment trends
Overall Rating
4.8
↑ 0.2 from last month
Total Reviews
1,247
↑ 15% increase
Response Rate
94%
↑ 5% from target
Sentiment Score
8.9
↑ 0.5 points
Rating Trend
Sentiment Analysis
Key Topics
Response Time
Review Sources
Locations
Manage multiple business locations and their reviews
Total Locations
12
All locations active
Average Rating
4.6
Across all locations
Total Reviews
3,842
↑ 8% this month
| Location | Rating | Reviews | Response Rate | Status | Actions |
|---|---|---|---|---|---|
|
Downtown Store
123 Main St, New York
|
4.8
|
456 | 98% | Active | |
|
Uptown Branch
456 Park Ave, New York
|
4.6
|
324 | 95% | Active |
Showing 1-2 of 12 locations
Competitor Analysis
Monitor and compare your performance against competitors
Your Rating
4.8
Above market average
Market Average
4.2
Based on 5 competitors
Market Position
#1
Top rated in area
Review Volume
+15%
Above competitors
Rating Comparison
Review Volume Trends
Competitor Details
| Competitor | Rating | Total Reviews | Monthly Reviews | Response Rate | Key Strengths |
|---|---|---|---|---|---|
|
Competitor A
|
4.5
|
1,245 | 45 | 87% | Service Price |
|
Competitor B
|
4.2
|
956 | 38 | 92% | Location Quality |
Settings
Manage your account and application preferences
Google My Business Integration
Connection Status
Connected as business@example.com
Notification Preferences
Email Notifications
Receive updates about new reviews and responses
SMS Alerts
Get instant alerts for negative reviews
AI Response Settings
Account Information
Subscription
Current Plan
Professional
Danger Zone
Profile
Manage your personal and business information
John Smith
Business Owner